When will my order arrive?
Orders are usually dispatched within 2 working days of you placing your order. Over holidays such as Christmas and Easter this time may be longer.
***PLEASE NOTE THAT OUR OFFICE WILL BE CLOSED BETWEEN MONDAY AUGUST 22ND AND WEDNESDAY SEPTEMBER 14TH. NO ORDERS WILL BE POSTED DURING THIS PERIOD***
We send all orders via first class post, so orders should arrive 1-2 working days after dispatch.
The Royal Mail aims to deliver all parcels to Europe within 3-5 working days. This is not guaranteed, so please allow up to 10 working days for delivery when ordering.
The Royal Mail aims to deliver all International parcels within 7 working days. This is not guaranteed, so please allow up to 12 working days when ordering.
I would like Stuart to sign my CD, how do I contact you to ask?
If you would like Stuart to sign your purchase, please email us at firstname.lastname@example.org at the time of ordering.
Why do I have to go to another website to purchase the digital sheet music of my chosen arrangement?
www.scoreexchange.com is a website that works in affiliation with Scorch and Sibelius. Hosting Stuart’s sheet music on it allows you to view, transpose and play back the music before you purchase it. These facilities that would not have been available if we hosted the sheet music on this website.
Please visit www.scoreexchange.com/help for more information and FAQs about Score Exchange.