When will my order arrive?
***PLEASE NOTE THAT THE OFFICE WILL BE CLOSED FROM AUGUST 15TH TO 31ST 2017. ANY ORDERS RECEIVED DURING THIS TIME WILL NOT BE SENT OUT UNTIL AFTER THE OFFICE REOPENS***
Orders are usually dispatched within 3 working days of you placing your order. Over holidays such as Christmas and Easter this time may be longer.
We send all orders via first class post, so orders should arrive 1-2 working days after dispatch.
The Royal Mail aims to deliver all parcels to Europe within 3-5 working days. This is not guaranteed, so please allow up to 10 working days for delivery when ordering.
The Royal Mail aims to deliver all International parcels within 7 working days. This is not guaranteed, so please allow up to 12 working days when ordering.
I would like Stuart to sign my CD, how do I contact you to ask?
If you would like Stuart to sign your purchase, please email us at firstname.lastname@example.org at the time of ordering.
Why do I have to go to another website to purchase the digital sheet music of my chosen arrangement?
www.scoreexchange.com is a website that works in affiliation with Scorch and Sibelius. Hosting Stuart’s sheet music on it allows you to view, transpose and play back the music before you purchase it. These facilities that would not have been available if we hosted the sheet music on this website.
Please visit www.scoreexchange.com/help for more information and FAQs about Score Exchange.